Call Free Number: 1800 240 000
Cloud Based Phone System Features
SystemNet is a trusted cloud phone system provider based in Dublin, serving businesses across Ireland with reliable, feature-rich solutions. As one of Ireland’s leading cloud telephony providers, we help companies modernise their communications with scalable, cost-effective systems all configured and supported by our local team.
Whether you’re a startup or an established enterprise, our cloud-based phone solutions give you everything you need to stay connected, productive, and professional. Here are some of the features you can enjoy:
Apps for Windows, Web, iOS & Android
Enable your team to take and make calls from any device, in the office, at home, or on the go.
Auto Attendant / IVR
Professional call handling with voice menus like “Press 1 for Reception, 2 for Reservations” — ideal for hotels and small businesses.
Call Queues & Ring Groups
Route incoming calls to groups like Sales, Support, or Front Desk — ensuring no call goes unanswered.
Call Recording
Record calls for training, compliance, and customer service quality accessible anytime from your dashboard.
Call Parking & Pickup
Put calls on hold and pick them up from another phone perfect for teams working across multiple desks or locations.
Live Chat & Messaging (incl. WhatsApp, Facebook, SMS)
Let website visitors, guests, or clients message you in real time and reply from the same platform you use for calls.
Voicemail to Email & Transcription
Missed a call? Receive voicemail as an email attachment — or as text transcription.
Inbuilt SBC for Remote Phones
Remote staff or satellite offices? Phones outside the office work securely without complex setups.
CRM Integration
Connect your phone system with CRMs like HubSpot, Salesforce, or hotel PMS — for caller ID pop-ups, call logs, and more.
Work Anywhere. Stay Connected Like You’re in the Office.
With SystemNet’s cloud phone systems, your business number and all its features go wherever you go.
Take calls, transfer, check voicemail, or join a queue from your mobile, laptop, or browser. No more missed calls. No more being tied to the desk.
Built for Real-World Teams — In the Office, Remote or Front Desk
We don’t just sell cloud phone systems we transform how your business connects, communicates, and grows.
At SystemNet, we combine over 100 years of experience as a trusted business phone system provider in Ireland, delivering tailored cloud-based phone solutions that actually work for your team whether you’re a small business, hotel, or remote-first company.
We start by understanding how your team communicates across voice, devices, and platforms and then design a smarter, more efficient solution.
As a local cloud phone company, we bring you the best of modern cloud telephony solutions, optimising every call and every touchpoint to improve responsiveness and elevate your customer experience.
Whether you’re upgrading, switching from another cloud phone service provider, or launching a new location, we make it easy with expert support, proven strategy, and a fully managed install all from one of Ireland’s most reliable hosted phone providers.
Integrate our Cloud Based Telephone Systems with your CRM
You can connect our phone system with leading CRMs, helpdesks, and database systems — so your team spends less time switching apps and more time connecting with customers.
Why Leading Irish Businesses Are Making the Switch
Smarter Calls. Happier Teams. Better Business.
Our customers tell us the difference is clear: with SystemNet, calls are faster, clearer, and more reliable — while teams enjoy features that boost productivity and customer satisfaction.
Cut telecom bills with VoIP technology and flexible plans designed to grow with your business.
Remote work-ready: full call functionality on mobile and desktop apps keeps your team productive anywhere.
Improved customer service thanks to intelligent call routing, call queues, and integrated voicemail-to-email.
Seamless CRM integration for real-time access to customer data and faster issue resolution.
It’s business communication done right — with power, reliability, and scalability.
SystemNet provides a powerful cloud-based phone system perfect for modern businesses across Ireland. With features like call routing, video calls, live chat, call recording, and CRM integration with HubSpot, Zoho, Salesforce, and more, our system streamlines communication and boosts productivity. Scalable and flexible, it’s ideal for remote teams, call centers, retail, hospitality, and healthcare. Choose from 100% cloud, onsite, or hybrid setups — all backed by expert local support and a full range of IP phones.
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Average Cost Savings
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Uptime
Customer Support
A Perfect Fit for Modern Teams
Our clients range from startups and small businesses to multi-site retailers, hotels, and growing call centers. Whether your team is based in an office, works remotely, or spans multiple locations, we build a phone system that works around you. Ideal for:
Small to Medium-Sized Businesses – with staff working on-site or remotely
Sales Teams & Call Centers – with call routing, recording & analytics
Retail Chains & Customer Support Desks – handling high call volumes
Hotels, Clinics, and Healthcare Practices – with front desk & back office communication
Professional Services & Field Teams – that need mobile access and seamless CRM syncing
We Supply the Hardware Too
Great software deserves great hardware. That’s why we offer a full range of IP phones, wireless handsets, and headsets to complete your setup — tested and ready to work seamlessly with 3CX.
Our range includes:
Desk Phones for reception and office teams
Cordless Phones for mobility and back-office roles
Conference Phones for boardrooms and team meetings
Professional Headsets for support teams and call centers
Trusted brands include: Yealink, Plantronics, and Konftel.
Cloud PBX Plans
Customisable Cloud PBX Plans to Meet Your Business Communication Needs
€9.99
per user / per month
Minimum of 2 users
Suitable for up to 6 Users
Unlimited Landline Calls*
Free PC Softphones
Free Android and iOS Apps
Free Video Conferencing
€24.50
per user / per month
Minimum of 2 users
Suitable for up to 6 Users
Unlimited Mobile Calls*
Unlimited Landline Calls*
Free PC Softphones
Free Android and iOS Apps
Free Video Conferencing
€65
per month
€5.41 / per user
4 Voice Channels
Suitable for up to 12 Users
Unlimited Landline Calls*
Free PC Softphones
Free Android and iOS Apps
Free Video Conferencing
Call Recording
€90
per month
€3.60 / per user
8 Voice Channels
Suitable for up to 25 Users
Unlimited Landline Calls*
Free PC Softphones
Free Android and iOS Apps
Free Video Conferencing
Call Recording
€150
per month
€3.00 / per user
16 Voice Channels
Suitable for up to 50 Users
Unlimited Landline Calls*
Free PC Softphones
Free Android and iOS Apps
Free Video Conferencing
Call Recording
***For larger systems, please send us your requirements and we’ll send you a quotation.
*Subject to our fair usage policy
You may have heard of us before
Don’t take our word for it. Take theirs…
“SystemNet recently installed a new phone system for us in all our branches. The process of switching lines over was seamless. We are delighted with the functionality of our new system. Call quality is excellent, and the aftercare service we receive is exemplary. Our Telecom costs have dropped significantly, and that’s a real bonus when other utilities have become so expensive. I highly recommend Martin and the SystemNet Team”
Mark Ellis, Managing Director, Mark Ellis Pharmacy, www.markellispharmacy.ie
From the initial quotation to installation of our IP Phone System – SystemNet dealt with our many questions every step of the way, delivering on schedule and with zero down time. They made the transition easy, the end result has exceeded our expectations.
Peter Fitzpatrick – IT Manager, The Iveagh Trust www.theiveaghtrust.ie
We recently contracted SystemNet to perform a complete overhaul of our network infrastructure and install a new VOIP telephone system. They are highly professional yet affable and friendly to deal with, the standard of their work cannot be faulted. In addition, they offered excellent value for money and I would not hesitate to recommend them.
John Byrne – IT Manager, Glenbeigh Construction www.gcon.ie
I would have no hesitation in recommending Systemnet for your cloud based telephones. From our initial consultation, right through to installation and after sales service, the whole team have been a pleasure to deal with. Martin and the team took all of the stress out of changing systems and have been extremely helpful every step of the way.
Kevin Grant – Director, The Green Office www.greenoffice.ie
Hi Martin, Thank you very much for the prompt and helpful resolution of our phone system issue today. I am so glad that we decided to do business with your company. You are a team of professional and kind people, and it is obvious that you are interested in the work that you do. We will certainly recommend you to other organisations who may need support with their phone and broadband systems! Please do pass on our appreciation to your staff. Especially John and Richie have maintained our faith in humanity amidst the many disasters with other companies! Kind regards, Rosalinde
Rosalinde Schut – Head of Operations, Care After Prison www.careafterprison.ie
SystemNet has looked after our network infrastructure for over 10 years. In that time I have found them to be very professional, reliable and friendly. The guys respond very quickly and go above and beyond to help.
Peter Duffy – IT Manager, Becton Dickinson and Company www.bd.com
Staff have found the new system intuitive and easy to use compared to the previous system. SystemNet responds quickly to any issues or requests we have remotely without having to call to site.
Christina Harford – Central Services Manager, G4S Facilities Management Case Study: Criminal Courts of Justice
Frequently Asked Questions
What’s included in SystemNet’s business phone system?
Our system includes advanced features like call routing, IVR (Interactive Voice Response), voicemail, video meetings, live chat, call analytics, call recording, and CRM integration — all hosted in the cloud or deployed onsite. We also supply a full range of compatible desk phones, cordless phones, headsets, and conference phones.
Is the phone system suitable for remote and hybrid teams?
Absolutely. Our platform works seamlessly across mobile apps, desktop apps, and web browsers — enabling your team to stay connected from anywhere with full access to the phone system.
Can I use my existing desk phones?
In many cases, yes. If your phones support SIP, they’ll likely be compatible. We can assess your current equipment and advise on the best setup. We also offer new phones from trusted brands like Yealink, Plantronics, and Konftel.
Can the system integrate with our CRM?
Yes. We offer seamless integration with tools like Salesforce, HubSpot, Zoho, Freshdesk, Kommo, Jetpack CRM, Pipedrive, SQL databases, MongoDB, and more — so your team can enjoy click-to-call, automatic call logging, and screen pop-ups.
What types of businesses is it best suited for?
Our system is flexible and scalable — ideal for small businesses, remote teams, growing call centers, medical clinics, hospitality, retail chains, and professional services. Whether you have 3 users or 300, we tailor the system to fit.
Do you offer ongoing support?
Yes. We provide full system setup, staff training, and ongoing support and maintenance. Our Dublin-based team is available to help whenever you need updates, changes, or troubleshooting.
How secure is the system?
Extremely secure. Our platform includes encryption, fraud protection, automatic failover, and strict access controls. Whether hosted in the cloud or on-premise, your communications are fully protected.
Can I keep my existing business number?
Yes, we can port your existing phone numbers to our system with no downtime. You can also choose new numbers or multiple local and international numbers if needed.
How long does it take to get up and running?
Most systems are fully operational within a few days. We handle everything from initial consultation to final testing, ensuring a smooth transition with minimal disruption.
Do you offer on-premise systems as well?
Yes. While our cloud phone systems are popular, we also offer onsite or hybrid solutions for businesses that prefer full control over their infrastructure.