Delivery 5-Star Guest Experience & Seamless Staff Coordination
Best Phone System for Hotels in Ireland
At SystemNet Communication, we understand that in the hospitality industry, communication is more than just a convenience; it’s the backbone of guest satisfaction and smooth hotel operations. Our on-premise hotel phone system gives you complete control, delivering crystal-clear connections between your front desk, guest rooms, and staff teams, ensuring no request is ever missed.
Your guests deserve the best experience. Install the SystemNet hotel phone system today.
Our Phone System Hosts Unique Features That Every Hotel Facility Needs
Every feature in our hospitality telephone solutions is designed with your hotel environment in mind:
- IVR – Direct guests to the right department instantly, reducing wait times.
- Welcome Message – Greet every guest with a professional, customised message.
- Call Recording – Monitor quality and resolve any service disputes easily.
- Call Transferring – Seamlessly route calls between departments without interruptions.
- Digital Receptionist – Handle multiple calls professionally, even during peak times.
- Call Queuing – Keep guests on the line with updates until staff are available.
- Music On Hold – Make wait times pleasant with custom audio.
- Headset Mode – Improve efficiency for front desk and reservations staff.
- Caller ID with Name – Know who’s calling before answering for a personal touch.
- Voicemail to Email – Receive messages instantly in your inbox for quicker follow-up.
- Night Mode – Automatically adjust call routing during off-hours for efficient coverage.
End-to-End Phone System Setup in Your Hotel: Managed by Experts
Consultation & Needs Assessment
We meet with you to understand your current communication challenges, guest flow, and staff coordination needs, ensuring your new hotel PBX system is perfectly tailored to your property.
Hardware Installation
We install desk phones, cabling, and network infrastructure on-site, ensuring secure and reliable connectivity across your entire property without dependence on external bandwidth for internal calls.
PBX Server Setup
We configure your on-premise hotel PBX system with personalised extensions, call routing, and integration with your property management system for smooth operations.
Testing & Quality Assurance
Before going live, we test every extension, feature, and connection to guarantee flawless performance for both internal room calls and external communications.
Custom System Design
Our experts design your hospitality telephone solution with all essential features, from guest room telephones to front desk call management, ensuring smooth internal and external communications.
PBX Server Setup
We install desk phones, cabling, and network infrastructure on-site, ensuring secure and reliable connectivity across your entire property without dependence on external bandwidth for internal calls.
Staff Training
We train your team to handle calls, transfer lines, manage voicemail, and use all features efficiently, making the system simple for non-technical staff to operate confidently.
Ongoing Maintenance & Support
Our nationwide support ensures your hotel call management system stays up-to-date, reliable, and fully functional — we’re always just a call away.
Drive Guest Satisfaction with Every Call
- Instant Room-to-Room & Staff Calling – Problems get solved faster, improving customer satisfaction.
- Wake-Up Calls & Service Hotlines – Guests feel valued and cared for.
- Multi-Language Voice Menus – Every guest feels understood, no matter their language.
- Do-Not-Disturb Mode – Respects privacy while maintaining service standards.
- Direct Outbound Calling – Guests stay connected to friends, family, and work while staying at your hotel.
Call Quality So Clear, You’ll Forget It’s Internet-Based. Our VoIP isn’t just smart. It sounds amazing too.
On-Premise Phone System for Hotels: Full Control & Reliability
No Internet Dependency for Internal Calls
Your internal calls between guest rooms, reception, and staff remain unaffected by internet outages, ensuring consistent service quality at all times.
Enhanced Security & Privacy
Since your communications system is hosted on-site, sensitive guest data and call records are fully under your hotel’s control, protecting both reputation and compliance.
Customisable Call Routing
Easily configure call flows, extensions, and departmental connections based on your operational needs, ensuring maximum efficiency without technical complexity.
Seamless Integration with Hotel Systems
Connect your hotel guest communication system to your property management system for automated check-in notifications, wake-up calls, and service requests.
Cost-Effective Long-Term Ownership
Avoid recurring cloud subscription costs — once installed, your based system runs on your premises with minimal ongoing expenses.
Phone System Hosted on Cloud
At SystemNet Communication, we understand that every hotel is unique. That’s why, along with our reliable on-premise solutions, we also provide cloud-based hotel phone systems for properties that require flexibility, remote access, and quick scalability.
Our role is simple: we assess your specific operational needs and recommend the system, on-premise or cloud, that delivers the best guest experience and staff coordination for your property.
Cloud Systems Available Too for Hotel Industry At An Affordable Rates
While our focus is on on-premise solutions, we also offer cloud-based systems for the hotel industry with remote teams or multi-location operations.
Why Choose SystemNet as Your Hotel Telephony Partner
Trusted in the Hospitality Industry
With decades of experience, we understand hotel operations and deliver solutions that directly solve your communication challenges.
100% Irish-Owned and Operated
We are based in Dublin and proudly serve the hospitality industry nationwide, with solutions hosted securely on Irish-based servers.
3CX® Certified Partner
We work with the industry-leading 3CX® platform, ensuring advanced, reliable, and scalable hotel telephony.
Nationwide Service & Support
Our full nationwide telecommunications services mean you’re never far from expert assistance when you need it.
Want to Port Your Existing Number?
Switching to SystemNet is simple — we can port your existing hotel number so there’s no disruption for returning guests, ensuring your brand identity and contact details remain consistent.
Ready to Upgrade?
Give your guests the responsive service they expect and your team the tools they need to deliver it effortlessly. Contact SystemNet Communication today for your tailored hotel phone system installation and enjoy the peace of mind that comes with expert-managed communications.
Frequently Asked Questions
How long does installation take?
Most hotels can have a fully operational system in just a few days, with minimal disruption to daily operations.
Can you integrate with our property management system?
Yes, our systems integrate seamlessly with leading hotel PMS platforms.
Will my staff need technical training?
We provide full, simple training so your team can operate the system confidently.
Is this system suitable for small boutique hotels?
Absolutely — we scale solutions to fit any property size.
Can I still make external calls during internet outages?
Yes, on-premise systems keep internal and external calls running without internet dependency.
Do you offer ongoing maintenance?
Yes, we provide nationwide maintenance and support packages.